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Q: How will we/my organization benefit by using QAI Global Institute's Web-based curriculum?
A: A team of specialized learning professionals working with leading subject matter experts have created the eLearning courses that are a part of QAI Global Institute's Web-based curriculum. These courses are self-paced and provide the benefits of anytime‚ anywhere learning and access to the learning resources. Further‚ these courses will help your organization in:

Reducing the cost of training
Improving productivity
Eliminating knowledge gaps
Ramping new hires faster
Enhancing employee skills
Increasing employee satisfaction

Q: What is the focus of QAI Global Institute's Web-based curriculum?

A: eLearning consists of three key components—content‚ technology‚ and services. QAI Global Institute's Web-based curriculum focuses primarily on providing content and services in Software Engineering‚ Process‚ and Quality (SEPQ) domains.

Although the courses are created using the best technical options and are offered through a custom developed Learning Management System‚ QAI Global Institute is not an eLearning technology provider.

Q: How is Dr. Roger S. Pressman associated with QAI Global Institute?

A: QAI Global Institute has partnered with Dr. Roger S. Pressman for building the first series of courses on Software Engineering and Management. The courses leverage QAI Global Institute’s rich training & consulting experience together with Dr. Pressman’s extensive knowledge & expertise.

The courses in this series are based on two books of Dr. Roger S. Pressman— ‘ Essential Software Engineering’ video series curriculum and ‘ Software Engineering – A Practitioners Approach’ (SEPA). SEPA is the world’s best selling software engineering textbook and has sold around 1 million copies worldwide. It is used in over 500 universities across the world.

Q: What are the online course offerings at QAI Global Institute?

A:In order to see the courses that are available at QAI Global Institute‚ visit the Product and Solution section on www.qaielearning.com. This section contains details of all online courses that are currently offered by the Institute.

QAI Global Institute enables you to learn anytime‚ anywhere. Currently‚ it offers 40+ online courses in the domain of Software Engineering and Management covering areas such as Software Engineering Process Approach‚ Software Project Management‚ Software Quality Management‚ Software Configuration Management‚ Software Testing‚ Software Estimation and many more.

The Institute also offers the online course on Software Project Management as a qualifying PMI PDU activity . Learners earn 35 PDUs on completing this course.

Q: What are the benefits of QAI Global Institute's online training as compared to a classroom-training program?

A: The main benefits of QAI Global Institute's online training as compared to a classroom-training program are:

The learners get QAI Global Institute’s rich industry experience + Subject matter expert’s elaborate academic knowledge
Wider reach for organization wide training which in the classroom mode is a cumbersome and tedious task. Online training provides a better platform to deliver the content to a large and geographically spread out audience. .
More cost-effective

QAI Global Institute provides training globally 24x7 and helps in:

Eliminating knowledge gaps leading to business transformation
Increasing productivity of the workforce
Saving opportunity costs
Reducing training costs
Re-skilling and retaining employees
Increasing job satisfaction
Gaining competitive advantage

Q: How is the content of online courses structured?

A: The content in the online courses is structured as follows:

Course Home: This page gives a brief introduction to the content covered in the course and why is it important.
Course objective and content: This page lists the contents of the course and the objectives the course intends to achieve.
Opening scenario: The first section of the course is the opening scenario. It sets the context for the topics taught in the course in a real-life situation.
Topics: The topics cover the theoretical concepts pertaining to the course
Check your understanding: The course is sprinkled with sets of questions‚ to enable learners to assess whether they have understood the concepts being taught. These questions are not graded and provide detailed feedback to supplement the learners understanding of the topic.
Closing scenario: The topics are followed by a closing scenario. It explains the solution to the problem left open in the opening scenario.
Summary: The summary refreshes the learners’ knowledge about the concepts learned in the course.
Quiz: The last section of the course is a quiz. It helps the learners evaluates their understanding of the course. This quiz is graded and the score is tracked.

Q: If I have any special request for the course demo‚ will QAI Global Institute meet that request?

A: If you have any special request for a demo that is not generally available on the website‚ please send a request for the same to elearning@qaiglobal.com with your name and email address. We will create the requisite permissions for you and you will receive a confirmation mail on the same once the special account has been created.

Q: If the content of a course is updated after I purchase the course‚ will I be eligible for receiving the updated course?

A: You will be eligible for receiving the updated course if your license is valid at the time of release of update. The updates will be provided in the form of a CD‚ if the content is hosted on the corporate intranet of the organization. For courses hosted on the QAI Global Institute's LMS, any updates will be automatically incorporated and the learners with valid license will always have access to the updated content. .

Q: What is the level of interactivity in the online courses?

A: Interactivities are built into each online course offered by QAI Global Institute. On an average‚ there is at least one interactive element in every 5-6 screens in the form of an interactive exercise‚ a practice question, or an animated graphic.

To make the courses more engaging‚ a number of examples have been included. These examples, mostly from real-life, are in the form of the case studies or animated graphics where the concept is represented visually. The content is written in a manner that is not bookish. Interactivities have been interspersed in courses to enhance user understanding of the concept and break the monotony. The courses also have built-in assessments that help learners assess the knowledge gained.

The courses can also be accessed through QAI Global Institute's Learning Management System (LMS). This LMS facilitates collaborative and personalized learning leading to an improvement in the learning effectiveness. Collaborative features also allow learners to interact with the global Software Engineering community. Through the LMS‚ a push and pull is created for the learners enabling more effective learning

Q: Does a course package have clear instructions on how to use/access a course?

A: Yes. Every online course has a Help file that provides detailed instructions for course navigation/access. The Help file can be accessed through the Help link that is located on the top-right corner of each course page. The Help file includes the following sections:

Generic information: Lists the system requirements to view the course
Links in the top-right corner: Describes the functions of links given on the top-right corner of each course page—home‚ bookmark‚ resume‚ sitemap‚ help‚ exit.
Links in the bottom-left corner: Describes the functions of links given on the bottom-left corner of each course page—references‚ glossary‚ related topics
Generic links: Describes the functions of the generic links in a course—RSP&A‚ QAI Global Institute‚ Next arrow‚ Previous arrow‚ Course icon‚ Course contents‚ Tracker‚ Next and Previous‚ Audio button‚ Transcript button‚ Submit button‚ Rest button‚ Scratch pad‚ Our Comments‚ Calculator.
Check you understanding: Describes the type of practice questions included in a course
Quiz: Describes various types of questions included in the Quiz section of a course.

Q: Is there a course road map that helps me find the status? How do I find out what all sections I have visited?

A: The Course content page has a course progress tracker‚ which helps the learners in knowing their course completion status. Tracking course progress depends on the mode of delivery used for accessing the courses. If the courses are accessed directly from a CD or WBT (without using a Learning Management System) the course progress can be tracked only with the help of the tracker. If the courses are accessed through QAI Global Institute's Learning Management System the course progress can also be tracked using the Progress chart section of the LMS. This section reflects the percentage completion of a course.

The tracker on the course content page displays the completion status for each section listed under course contents and is represented by small rectangle after the section name. The color of the rectangle denotes the completion status as follows:

	You have not viewed the section.
	You have viewed the section partially.
	You have viewed the complete section.

A mouse over on the tracker of a section shows the completion status and the highest page accessed (if any) in that section.

Q: Is there a pre-test for the courses?

A: Each online course in the QAI Global Institute indicates a set of pre-requisites that a person needs to know in order to be able to fully absorb the content of the course in question. However‚ there is no pre-test to assess whether a learner is eligible for the course.

Q: Is there a post-test for the courses? How many questions are there in a post-test and what is the kind of feedback provided?

A: Each online course in the QAI Global Institute is supplemented with a quiz to assess the understanding of a learner. The quiz of a course (with the duration as eight hours) has about 20-25 questions. All questions in the quiz are graded. After attempting the quiz‚ the learner can view the score in progress chart.

Q: If I already know the content covered in a course ‚ can I directly take the quiz without going through the content?

A: If a learners accesses a QAI Global Institute course through a CD or WBT (non-SCORM compliant), they can directly take the course end quiz. However‚ if they access the courses through QAI Global Institute's LMS (SCORM compliant)‚ they will have to complete the course before taking the quiz.

Please note that the learners get the certificate only after viewing the complete course and passing the quiz with a minimum of 75% marks.

Q: What are the system software requirements for accessing online courses? (Client machine requirement)

A: The minimum software requirements for running the online course content is a Windows 95/98/NT operating system‚ Internet Explorer 5.5 with Macromedia Shockwave Plugin (version 6) installed. Also‚ cookies should be supported by the browser and enabled.

Q: What are the delivery methods for QAI Global Institute’s online courses?

A: The QAI Global Institute's online courses can be delivered through:

QAI Global Institute's Learning Management System
A CD or a WBT
Corporate Intranet
Corporate LMS

Q: Do I get a certificate on completion of a course?

A: A certificate of completion is given to a licensed user of QAI Global Institute's online course after the learner has completed the course (100%) and passed the course end quiz (with a minimum score of 75%). The certificate is jointly signed QAI and Dr. Pressman for courses co-authored by Dr. Pressman. eCertificates are sent to learners who are not based in India.

Q: What are the career paths that the courses can help me take?

A: QAI Global Institute acts as a facilitator for building competencies and skill sets that enable learners to perform better‚ transition smoothly into new roles‚ and move up the value chain.

It allows learners to build their own learning path by selecting the sequence in which they want to take the courses. Learners have a personalized space on the QAI Global Institute's LMS to manage their learning path. They can select courses based on the skills and competencies required to move up in their career path. For example‚ in one of the career paths suggested by QAI Global Institute‚ a Software Engineer can develop the competencies required to become a Test Engineer by selecting the appropriate courses as shown below.

SE100: Software Engineering Process Approach

SE200: Software Project Management

SE300: Software Quality Management

SE400: Software Configuration Management

SE500: Software Testing

QP100: Quantitative Software Process Management

QAI Global Institute therefore enables software professionals to manage their career without having to spend days together in classroom training or enroll for long duration courses.

Q: How many corporates have registered for the courses?

A: Some significant users of QAI Global Institute's online course are:

Satyam Computer Services Ltd.

Satyam signed up for a three-year enterprise wide usage contract for QAI Global Institute courses. The complete workforce of Satyam will be going through 28 online courses from the "Software Engineering and Management Series" co-authored by Dr. Pressman and the Software Estimation Series. The courses have been integrated with the corporate Intranet of Satyam and are delivered to the employees using the same.

Hewlett-Packard

Hewlett-Packard signed up for a total 56‚000 course user licenses of for its employees across the globe. HP has renewed its contract over 2 years subsequent to using the curriculum. QAI Global Institute has provided online courses in the domain of Software Engineering, Management, and Software Estimation to HP employees worldwide.

The courses delivered are both Windows and Non-Windows compatible and can be accessed by using Internet Explorer‚ Netscape‚ Mozilla‚ and Firefox browsers.

HP has two categories of users. The first category of users are Windows users who will access the courses and all educational and support services provided through QAI Global Institute's Learning Management System (LMS). These users will be able to track their progress and participate in the discussion forum and chat sessions associated with each course assigned to them. In addition, they will have access to the discussion forum on the QAIeLearning website.

The second categories of users are Unix/Linux users who will access the courses from the HP Intranet environment. These users will have access to the discussion forum on the QAIeLearning website.

A separate QAI Global Institute HP portal has also been developed for the HP employees to provide them information about the Institute and the login space for accessing the online courses over the LMS.

Wipro Technologies

Wipro Technologies has signed up for a three-year enterprise wide usage contract for over 40‚000 course user licenses of the QAI Global Institute courses. As part of this agreement‚ over 25‚000 employees of Wipro Technologies‚ 3000 employees of Wipro‘s global customers and 500 academicians from leading universities in the country will have access to all QAI Global Institute's online courses .

The courses are delivered both through QAI Global Institute's LMS and through the corporate intranet. The employees of Wipro Technologies will access courses through the corporate Intranet.

The employees, agents of customers, clients, vendors, or suppliers of Wipro Technologies who are working on projects or assignments with Wipro will access the courses through QAI Global Institute's LMS only. The teachers‚ professors, or lecturers attached to educational institutions in India whom Wipro Technologies has agreed to provide training as a part of their social initiatives are also permitted access to courses through QAI Global Institute's LMS.

HCL Technologies

HCL Technologies signed up for 600 user licenses of QAI Global Institute courses in the first year and renewed its contract for over 4000 user licenses in the second year. QAI Global Institute has provided 20 online courses in the domain of Software Engineering, Management, and Software Estimation to run in the client server environment at HCL Technologies.

The courses are delivered through the corporate Intranet environment to the employees of HCL Technologies

Q: Can the courses be customized for clients?

A: QAI Global Institute wants to minimize the time gap between learning and application. The learners should be able to relate their learnings to their existing role in particular and to the organization at large. Putting up the organization specific standards‚ templates‚ policies etc. at relevant places in the course will help them associate better. For this we are working on a utility that will help in adding references on a particular page with in a course depending upon customer requirements.

Some advantages

The customization utility will enable organizations to add references that will help learners in:

Reducing the time-lag between learning and real-life application
Relating the learnings to their roles
Having a better understanding of the processes and standards in an organization

Current scope

The utility will provide an easy tree like structure for a smooth addition of references on the required pages.

Q: Are the courses too basic for employees in organizations that have already reached a certain maturity level? (E.g. CMMI Level 4/5 etc.)

A: There may be a group of employees in high maturity organizations who may find the content of QAI Global Institute courses to be basic. However‚ there will still be another group‚ who would definitely need these courses‚ considering that they cover topics that are essential for any software engineer.

In most organizations‚ the members of the second group far exceed the first‚ therefore; the courses are apt for even high maturity organizations.

Q: What is the method of licensing for QAI Global Institute courses?

A: QAI Global Institute uses the ‘ Named User’ licensing method. In this method‚ each user is given a separate login that only he can use to access the course content. QAI Global Institute does not support the ‘Concurrent User’ licensing method as that can result in a high level of piracy.

The licenses are valid for a fixed period post which they need to be renewed. The renewal charges are lower than the initial subscription charges.

Q: What are the possible delivery options if the client already has a LMS application?

A: If the client has a SCORM compliant LMS application‚ the course content will be delivered in a CD. The CD will contain files in a form that can be directly plugged into the existing LMS.

If the client has a non-SCORM LMS‚ the course content would be delivered in a format that would run on their LMS. However‚ in this case‚ the progress of the users can be tracked only through the in-built tracker and not through the LMS.

Q: How will QAI Global Institute manage competency and performance?

A: If the organization has an LMS‚ it will have the tracking and reporting capability that will enable the performance monitoring and competency management. Courses can be assigned to users based on learner skill gaps and competence required to perform the job. Also‚if the organization does not have an LMS‚ the same capabilities can be provided by QAI Global Institute's LMS.

CMM Integration^SM, SCAMPI^SM, SCAMPI^SM Lead Appraiser, TSP^SM, and IDEAL^SM are service marks of Carnegie Mellon University. CMMI^®, Capability Maturity Model^®, Capability Maturity Modeling^®, CMM^® and Carnegie Mellon^® are registered in the US Patent and Trademark Office by Carnegie Mellon University. ITIL^® is a Registered Trade Mark of the Cabinet Office (HM, Govt of UK) in the United Kingdom and other countries. CBTL and CBQA are service marks of QAI India Ltd. "PMI^®" and the PMI^® logo are service and trademarks registered in the United States and other nations. "PMP^®" and the PMP^® logo are certification marks registered in the United States and other nations.


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