Overview

In the past, organizations could not implement focused customer facing processes due to lack of data. But today we have so much of it that we do not know how to convert data to information. With a plethora of Data Analytics tools available it is important that we understand its correct applications and limitations. Business analytics is becoming a tool that can influence the outcome of customer interactions.

QAI has been Leading the drive towards Operational Excellence by using appropriate data analysis and data analytics tools. In this webinar we look at recent trends in transforming decision making process using data analytics. We will also look at certain successful deployments of data analytics in recent times.

Benefits

The webinar will help the participants to:

· Understand Data Analytics

· Imbibe the Best practices Data Analytics

· Appreciate Benefits seen due to deployment of structured Data analytics systems

Webinar Outline

The webinar would cover the following main areas:

· Why do businesses need Analytics ?

· How do businesses use Analytics ?

· What is Analytics and what it is NOT ?

· What Analytics can do ?

· Data Analytics Tools

· Successful application case studies

Audience

This webinar would be useful for:

· Six Sigma Professionals

· Business process improvement professionals

· Decision makers who want to create a Data Analytics Cell

Pre-requisites:

• NIL

Suggested Pre-Readings:

• NIL